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Lecture 11 (V-U)
37. Distribution (V-U)
21. Benefits of relationship marketing (V-U)
30. Buying process (B. Business Buyer ii. Buying Center) Cont. (V-U)
36. Strategies for managing people (V-U)
Lecture 10 (V-U)
20. Research for upward communication (V-U)
3. Selling and Marketing Concept, Organization structure in Marketing Concept (V-U)
35. Closing gap 3–People/Employees (V-U)
2. The importance of the services sector (V-U)
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