eBooks E-Books 42. Improve customer education (V-U) 28. Establishing an operational position (V-U) Lecture 34 (V-U) 27. Considerations for a complete blueprint (V-U) 41. Managing promises & expectations (V-U) Lecture 33 (V-U) Lecture 16 (V-U) 26. Planning proces, Front-end planning (V-U) 40. Service Communication (V-U) Lecture 15 (V-U) Lecture 32 (V-U) 25. The new service development (V-U) 4. Classification of services (V-U) Lecture 14 (V-U) 24. Service guarantees & Gap 2 (V-U) 39. Demand management strategies (V-U) « Previous 1 … 207 208 209 210 211 … 4,276 Next »
